How to Get Your Business on Google Maps (Step by Step)

1. Check if your business is already listed

Search your business name on Google Maps. If a listing exists, use 'Claim this business' instead of creating a duplicate — duplicates confuse customers and Google.

2. Create your Business Profile

Go to Google Business Profile (business.google.com) using an email you will always control — ideally your business email. Enter your business name exactly as it appears on your board, without extra keywords.

3. Choose the right category

Your primary category is one of the most important choices. Pick the most specific one — for example 'Dental clinic' rather than 'Doctor', or 'Furniture store' rather than 'Store'. You can add a few secondary categories.

4. Add address, area and contact details

Place the map pin exactly on your shop. Add your phone number, website and opening hours. If you visit customers instead of having a shop, you can hide your address and set a service area.

5. Verify your business

Google will ask you to verify. Depending on your business, options may include a video recording of your shop and signboard, a phone or SMS code, email, or a postcard. Follow the instructions exactly; verification can take a few days.

6. Keep it active and accurate

After verification:

• Upload real photos of your shop front, inside, products and team.
• Update holiday hours during festivals.
• Ask happy customers for honest reviews and reply politely to every review.
• Never buy reviews or post fake ones — it is against Google's policies and can get your listing suspended.
• Use the same name, address and phone number on your website and social media.